At MITS, our approach to sustainability reflects the nature of our business. As an IT staffing and team-augmentation company, our responsibilities extend across how we recruit and support people, work with clients and suppliers, protect information, uphold ethical conduct and manage the environmental footprint associated with our operations.
We continue to strengthen these areas through practical action, oversight and ongoing improvement — helping us build a more resilient and trusted business.
Our sustainability priorities reflect the areas most relevant to the way MITS operates as an IT staffing and team-augmentation company. They guide how we support our people, manage staffing and business relationships, address the environmental footprint of our operations, and uphold strong standards of ethics, information security and governance.
Together, these priorities provide a practical framework for strengthening our approach over time.
MITS employees work across our office, remote and client-site arrangements. Our approach to responsible work focuses on fair treatment, respectful workplace practices, employee well-being, continuous development and access to support across these different ways of working.
Different Ways of Working:
Office | Remote | Client Sites
Respect, dignity and consistent employment practices
We promote a workplace where employees are treated fairly and with respect. Our people policies set expectations around non-discrimination, respectful behaviour and consistent employment practices across the organisation.
Supporting physical and psychological well-being
Our approach includes relevant workplace safety practices, ergonomic awareness, emergency preparedness and initiatives that support employee well-being. We also provide channels through which employees can raise health, safety or well-being concerns and seek support where needed.
Supporting skills and professional growth
We support employee development through performance reviews, development discussions, role-relevant learning and access to continuous learning opportunities. These processes help employees identify development needs, strengthen their skills and discuss their career progression over time.
Listening, responding and providing channels for concerns
Employees can share feedback and raise workplace concerns through manager discussions, employee surveys, HR channels and formal grievance mechanisms. MITS also provides an employee/HR portal and a whistleblower mechanism for concerns that require formal escalation.
Our aim is to maintain fair and consistent employment practices while providing people with the support, development opportunities and channels they need throughout their time with MITS.
MITS applies structured processes across recruitment, candidate verification, client engagement and supplier relationships. These processes help us identify and manage relevant people, compliance and business risks at key stages of engagement.
Our recruitment process uses defined hiring criteria, structured interview practices and recruiter guidance to support consistent, merit-based candidate assessment. Inclusive job descriptions and non-discrimination expectations also form part of this approach.
Relevant background and credential checks form part of our candidate screening process. MITS works with an external verification specialist to validate candidate information before recruitment progresses.
Before engagement, MITS reviews relevant information such as workplace reputation, policies, certifications and available feedback on working conditions. Periodic follow-up with employees at client sites also helps identify workplace matters that may require attention.
We use a pre-qualification process to understand supplier governance, sustainability practices and operational readiness.
Relevant supplier documents and declarations are reviewed and verified before onboarding, with further review during contract renewal and periodic reassessment.
MITS incorporates relevant social and environmental expectations into supplier relationships, including working conditions, health and safety, data privacy, resource use and waste management.
As an IT staffing and professional services company, MITS’s environmental footprint is mainly associated with office energy use, company vehicles, IT equipment and office waste. We focus on the areas we can directly influence — measuring emissions, improving energy efficiency, making responsible purchasing choices and managing waste appropriately.
Measuring emissions and
improving energy
efficiency
MITS established FY 2024–25 as the base year for its greenhouse gas inventory, covering Scope 1 and Scope 2 emissions from activities under its operational control and using the GHG Protocol as the reporting framework. This provides a consistent basis for monitoring emissions and identifying opportunities for improvement.
Our initiatives include regular HVAC maintenance and refrigerant management, workplace energy-conservation awareness and the introduction of an electric vehicle into the company fleet.
Reducing waste and supporting
responsible
resource use
MITS manages office waste through established collection and disposal arrangements and channels e-waste through an authorised recycler. Employee training and workplace awareness reinforce waste segregation and responsible disposal practices.
Our IT purchasing practices also consider opportunities to reuse equipment and accessories, evaluate refurbished options and select energy-efficient equipment.
MITS handles sensitive employee, candidate and client information across its staffing operations and business relationships. Our approach focuses on ethical conduct, responsible information management and clear oversight of the policies and controls that support these areas.
Setting clear expectations for ethical conduct
MITS's Business Ethics Policy and Employee Code of Conduct set expectations around integrity, compliance with applicable laws, anti-bribery and corruption, conflicts of interest, fraud and other forms of unethical conduct. Ethics training and periodic policy review support awareness and implementation of these standards.
Protecting the information entrusted to us
MITS maintains an Information Security Management System (ISMS) to support the confidentiality, integrity and secure handling of information across its operations. The framework covers areas such as access control, risk assessment, incident management, data handling and employee security responsibilities.
ISO/IEC 27001:2022
MITS’s ISMS is certified to ISO/IEC 27001:2022 and covers its core staffing and supporting operations.
Supporting implementation through defined responsibilities and review
Responsibilities for key ethics, information security and sustainability matters are assigned across relevant functions and management. Policies and controls are supported through periodic review, documented responsibilities and management oversight, helping MITS maintain accountability as its sustainability approach continues to develop.
Together, these measures help MITS strengthen trust, accountability and responsible business conduct across its operations.
These documents set expectations across our workplace, environmental practices, ethical conduct and procurement activities, helping translate our sustainability commitments into consistent practices across MITS.